Terms & Conditions
Welcome to Elevation Online School
This page shows our Terms and Conditions (“Terms”). Please read the terms set out below carefully and make sure you understand them before registering on Elevation online school, using Elevation online school or purchasing any of our products or services. If you do not agree with these then you cannot register on Elevation online school or purchase or use any of our products or services. The Terms and Conditions are enforced to ensure a safe, stable and fair experience for all Users of Elevation online school.
Registration on Elevation online school or use of any products or services from Elevation online school constitutes agreement to these Terms and Conditions. Elevation online school is the trading name of Elevation online school Limited, a company registered in England (number: 16081791).
We can be contacted by email at info@elevationschools.com.
The Terms and Conditions constitute an Agreement between Elevation online school LTD and you, the User of Elevation online school.
1. INTERPRETATION
In these Terms and Conditions:
“A*-A” — means an “A*” or “A” grade awarded at A Level by the relevant Examination body;
“Agreement”, “Terms and Conditions” or “Terms” — this agreement between Elevation online school and the User;
“Course” or “Elevation online school Course” — the online learning courses made available by Elevation online school on our Website for use by Users;
“Examination Body” — organisations which award secondary education level qualifications, including but not limited to A Levels;
“Parent” — a User linked to a Student who has permission to view and manage personal and billing data and act as a Payee on behalf of the Student;
“Payee” — a User who is either a Student or Parent and pays for products or services from Elevation online school for themselves as a Student or on behalf of a Student;
“Privacy Policy” — the policy displayed on our Website at https://elevationschools/privacy which details how we collect and store personal data;
“Prospective Student” —refers to an individual who expresses interest in the products or services offered by Elevation online school and is considering or exploring the possibility of enrolling in a course or program. The rights, obligations, and provisions outlined in these Terms and Conditions may also apply to the Prospective Student to the extent relevant and applicable to their interactions, inquiries, and engagement with Elevation online school as they explore the potential of becoming a Student.”
“Rights” — copyright, trademarks, database rights and other intellectual property rights;
“Student” — the User enrolled in one or more Elevation online school Courses;
“Material” — all material in whatever medium or form created by the User on the Elevation online school Website including video, audio, images, messages to Elevation online school, messages to other users, comments, text, responses to questions, and metadata;
“Elevation online school”, “we”, “us” and “our” — are references to Elevation online school Limited and the Website;
“User”, “you” and “your” — collectively refer to the individuals or entities utilising the Elevation online school platform. The primary user of the platform is typically the Student accessing its services. However, it is important to note that the term “User” also includes Parents or Legal Guardians who may be signing up for the platform on behalf of their child or ward. Therefore, when “User,” “you,” or “your” is used throughout these terms and conditions, it is addressing the User of the Elevation online school platform, which encompasses both students and parents or legal guardians, depending on their roles and interactions within the platform.
“Website” — the website https://elevationschools.com and all subdomains on which we operate Elevation online school.
1.1. Any of the foregoing definitions apply, as the context may require, to the singular or the plural form of the term used.
1.2. In this Agreement:
1.2.1. clause headings are inserted for ease of reference only and do not affect construction;
1.2.2. references to “writing” or cognate expressions include a reference to email or comparable means of communication;
1.2.3. words importing one gender shall be treated as importing any gender, words importing individuals shall be treated as importing bodies corporate, corporations, unincorporated associations and partnerships and vice-versa, words importing the singular shall be treated as importing the plural and vice-versa, and words importing whole shall be treated as including a reference to any part thereof;
1.2.4. reference to any party includes that party’s representatives, successors and permitted assigns;
1.2.5. references to clauses are to the clauses of this Agreement.
2. ENROLLING IN A COURSE
2.1. The User warrants that the User has the legal capacity to enter a binding contract with Elevation online school.
2.1.1. If the Prospective Student is under the age of 18 the User must have obtained full consent from his/her parent or legal guardian and both Prospective Student and Parent warrant, they are fully aware of the Terms upon which the Elevation online school Course is made available to him/her as set out in these Terms and Conditions.
2.1.2. If a User signs up without parental consent, Elevation online school reserves the right to terminate the User’s enrolment in the Course and revoke access to the Course materials.
2.1.3. A Parent is authorised to register an account on behalf of their associated Prospective Student. In cases where the Prospective Student is under the age of 13 or does not have a personal email address, it is expected that the Parent will link the student’s account to their email.
2.1.4. If a Parent signs up they are agreeing to the Terms set out in these Terms and Conditions on behalf of the Student their account is linked to, or any Student they link their account to in future.
2.2. The User must provide a valid email address on registration.
2.2.1. The User must confirm their email address via the link in the confirmation email sent to them.
2.2.2. The User must set a password when completing their account registration.
2.2.3. The User must ensure that they keep their confirmation link and registration details secure and must not provide this information to any third party unless explicitly granted permission from Elevation online school.
2.2.4. The User is responsible for all activity under the User’s account even if someone else uses that account.
2.3. Elevation online school Courses purchased from this Website are intended for use by the Student only.
2.4. Elevation online school reserves the right to alter the Elevation online school Courses available for sale on the Website and to discontinue any Elevation online school Course.
2.5. Upon enrolling in a Course, the User will gain access to the Elevation online school platform, which serves as a gateway to the content specific to the purchased package.
2.6. The user acknowledges and agrees that Elevation online school may use the User’s personal information and data collected during the enrolment process to provide the Course, improve its services, and comply with applicable laws and regulations. The User’s personal information will be handled by Elevation online school’s Privacy Policy.
2.6.1. Users are required to provide accurate and relevant age information during the registration or enrolment process to ensure compliance with data collection laws in the UK. Elevation online school collects and handles personal data by the Data Protection Act 2018 and other applicable data protection regulations. By providing age information, Users consent to the collection, use, and processing of their data in compliance with these laws, ensuring the protection and privacy of individuals, including minors, as outlined in our Privacy Policy.
2.7. The User may request to cancel their enrolment in a Course by following the procedures outlined by Elevation online school. Refunds, if applicable, will be subject to the refund policy specified by Elevation online school.
2.8. Elevation online school reserves the right to terminate the User’s enrolment in a Course at any time, without providing any reason or explanation, if the User violates these Terms and Conditions or engages in any conduct that Elevation online school considers inappropriate or disruptive to the Course or other Users.
2.9. Whenever Elevation online school offers free trial for new users. During this period, you will have access to specific course content without charge. However, payment information must be provided at the time of trial registration. The payment method will not be charged during the free trial. If you do not cancel before the end of the trial, your payment method will be automatically charged for the subscription plan you selected. If you wish to avoid being charged, you must cancel the free trial before the period expires by accessing your account settings or contacting our support team.
2.10. After the free trial ends and your payment method is charged, you are still eligible for a money-back guarantee. This means that within 14 days of the trial ending and your first payment being made, you can cancel and request a full refund. If you cancel within the 14-day money-back guarantee period, we will issue a full refund of the charges. To cancel and request a refund, you must either cancel through your account or contact our support team.
3. PRICES AND PAYMENTS
3.1. All prices listed on the Website are accurate at the time of publication. While we make every effort to ensure the accuracy of the prices, please note that prices listed on the website may be subject to change in the future. We reserve the right to modify or alter the prices without prior notice.
3.2. A Student, subject to any required consent, can purchase a Elevation online school Course for themselves, acting as their own Payee or a Parent can purchase a Elevation online school Course on behalf of a Student, acting as a Payee.
3.3. Elevation online school will take all reasonable care, in so far as it is in our power to do so, to keep the details of the User’s order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss the User may suffer if a third party procures unauthorised access to any data the User provides when accessing or ordering from the Website
3.4. If Elevation online school does not receive a payment promptly we reserve the right to suspend or cancel the Student’s participation on the Elevation online school Course and further access to Elevation online school may be withheld from both the Student and Parent.
3.5. After your free trial, if no action is taken, you will be automatically enrolled in the selected subscription plan, and your payment method will be charged the corresponding fee. Payment will occur immediately after the trial ends unless you cancel prior to the end of the trial period.
3.6. Once your free trial ends and your payment method is charged, you have 14 additional days to cancel your subscription and request a full refund. If cancelled during this period, your payment will be refunded in full. Refund requests must be made within 14 days of the first subscription payment being processed. Cancellations made after this period will not qualify for a refund, and your subscription will continue for the remainder of the billing period.
4. USING Elevation online school SERVICES
4.1. Elevation online school may be accessed solely online via our Website
4.2. Students should be aware that completion of each Course requires significant effort and regular participation;
4.2.1. Some modules of a Course may require more effort and time than other modules and progression through a Course is not linear;
4.2.2. The effort required to progress through a Course will vary at different stages of participating in the Course;
4.2.3. Inactivity may hurt the score assigned to the Student, potentially resulting in a lower score that reflects the period of inactivity. Elevation online school cannot be held responsible for such consequences and shall not be held liable.
4.3. Upon enrolment in a course, the Student is granted an exclusive, non-transferable, limited, personal, revocable worldwide license to access Elevation online school and the purchased Elevation online school Course(s). This license is specifically designated for the named Student, allowing them to utilize the license and access Elevation online school for activities directly related to their student status. It is important to note that courses are intended for individual use and cannot be shared or accessed by any other individuals, excluding the Student and the Parent who is linked to the Student’s account and has permission to manage personal and billing data as outlined in the terms and conditions
4.3.1. Each Elevation online school course has a specific duration, and the Student is granted a license that corresponds solely to the duration of the course they have enrolled in.
4.3.2. The Parent, acting in the capacity of a responsible guardian, may facilitate and oversee the Student’s educational activities and interactions within the platform but is not granted an independent license to access or utilize the courses outside the scope of the contract and their role as a Parent.
4.4. The User shall not (i) license, sub-license, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make Elevation online school available to any third party, or the content of Elevation online school or any of our Courses or our Website in any way; (ii) modify or make derivative works based upon Elevation online school or any Course; (iii) embed the service as a “frame” from within another application; or (iv) reverse engineer or access the Website or Elevation online school to (a) build a competitive product or service, (b) build a product using ideas, features, functions or graphics that are similar to those related to the Website or Elevation online school, or (c) copy any ideas, material, features, functions or graphics of the service.
4.5. When accessing Elevation online school and using our Website the User shall not: (i) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (ii) interfere with or disrupt the integrity or performance of the service or the data contained therein, or our Website, servers or networks; (iii) attempt to gain unauthorised access to the Website or Elevation online school or its related systems or networks; or (iv) take any action that imposes an unreasonably or disproportionately large load on our system.
4.6. The User is not permitted to use Elevation online school or any Course to assist in the development of their software or that of a third party. The User must not use or copy all or any part of Elevation online school’s graphical user interface, operating logic or database structure for it to be part of or to develop any software or other product or technology unless that use, or copying is permitted by law.
4.7. From time-to-time Course, content will change to take account of changes in the curriculum set by the Examination Body or to be improved by Elevation online school.
4.7.1. For the avoidance of doubt, where this occurs participation in a Course does not entitle Students to participate in updated Courses free of charge.
4.8. Courses cannot be paused.
4.9. Elevation online school reserves the right to modify the schedule or content of a Course, even but not limited to while it is in progress, without prior notice. This right is not limited solely to schedule adjustments or alterations to the content but encompasses any necessary changes deemed appropriate by Elevation online school.
4.10. All Students who participate in a Elevation online school Course must agree to the code of conduct https://Elevation online school.co.uk/codeofconduct
5. WHAT WE DO WITH YOUR INFORMATION
5.1. The User agrees to provide Elevation online school with accurate and complete information wherever Elevation online school requests information from the User.
5.2. The User agrees that after termination of this agreement Elevation online school shall continue to own and be entitled to use the Rights to User Material
5.3. Elevation online school will not disclose sensitive personal information to third parties without direct consent from the User.
5.4. The User is entitled to request a copy of the personal information we hold on them.
5.5. For more information about how Elevation online school processes and uses the information we collect about Users, please see our full Privacy Policy. By using Elevation online school, the User is consenting to such processing and use.
5.6. When registering for the free trial, Users are required to provide payment information. This data will be securely stored and only charged if the User does not cancel before the trial ends. If the User cancels, the payment information will be deleted or anonymized unless otherwise required by law.
6. SUPPORT
6.1. All operational queries or complaints concerning Elevation online school and access to any of the Courses should be addressed to info@elevationschools.com.
6.2. Elevation online school can be accessed from any internet-enabled desktop PC. High-speed broadband is recommended. Mobile and tablet devices may not be supported.
6.3. When using Elevation online school, the Student must ensure that their internet browser is up to date to ensure that Elevation online school appears in the correct format with its intended functionality. Old browser software may not display questions in the correct format. Elevation online school does not assume liability for any issues arising from the use of outdated browser software. It is the Student’s responsibility to maintain an updated browser for an optimal learning experience on the platform.
7. INTELLECTUAL PROPERTY AND DATA SUBMITTED ON Elevation online school COURSES
7.1. All Rights on the Website and Elevation online school Courses are and shall remain the property of Elevation online school or its licensor (as the case may be) and nothing in these Terms and Conditions shall transfer any ownership rights to the User.
7.2. The User must not modify, copy, reproduce, upload, post, transmit or distribute by any means or in any manner whatsoever, any material or information or download from Elevation online school or our Website except where expressly invited to do so or indicated on Elevation online school or our Website.
7.3. Upon submitting User Material on Elevation online school, the User assigns to Elevation online school absolutely with full title guarantee all its right, title, and interest in and to the Rights in User Material, including specifically the worldwide right to:
7.3.1. Use, copy, host, electronically store, cache, display, communicate, broadcast, transmit, make available, and distribute the User Material to Users in all existing and future media and formats on Elevation online school;
7.3.2. Change, amend or develop the User Material in whatever way Elevation online school deems appropriate, and create derivative works from it.
7.4. The User waives absolutely his moral rights arising under the Copyright, Designs and Patents Act 1988 in relation to the User Material and, so far as is legally possible, any broadly equivalent rights he may have in any territory of the world.
7.5. By using Elevation online school courses, the User acknowledges and agrees that certain data, including but not limited to performance data, progress, and assessment results, may be collected and processed to facilitate the learning experience, improve the services, and generate aggregated and anonymized statistical information.
8. CANCELLATION AND TERMINATION
8.1. Cancellation and termination of the courses that include live classes:
8.1.1. The Payee may cancel the Agreement for the courses that include live online classes and receive a full refund within 14 working days of purchasing the course. If the course is purchased in advance, the Payee may cancel the Agreement and receive a full refund up to 14 working days from the course start date.
8.2. Cancellation and termination of pre-recorded courses:
8.2.1. The Payee may cancel the Agreement for the pre-recorded courses and receive a full refund within 14 working days of purchasing the pre-recorded course if the content was not accessed, downloaded, or streamed.
8.2.2. The Payee acknowledges that once the content of pre-recorded courses is accessed, downloaded, or streamed, it is non-refundable.
8.2.3. By proceeding with the purchase and accessing the digital products, the User affirms that they have made an informed decision and understand that a refund will not be available once pre-recorded courses have been accessed, downloaded, or streamed.
8.3. Cancellation must be requested by emailing info@elevationschools.com.
8.4. Elevation online school may cancel or suspend a User’s access to Elevation online school or Elevation online school Courses and/or terminate this Agreement with immediate effect if at any time.
8.4.1. Elevation online school reasonably considers or suspects that the User has committed any breach or non-observance of any of the provisions of this Agreement or any of our User policies;
8.4.2. The User commits any misconduct affecting the business of Elevation online school or any fraud or dishonesty or acts in any manner which in the opinion of Elevation online school brings or is likely to bring Elevation online school into disrepute or is materially adverse to the interests of Elevation online school.
8.5. Users can cancel their free trial (if any) at any time before the trial period ends by contacting support. If cancelled within the trial period, no charges will be made, and access will be revoked at the end of the trial period. If you do not cancel before the trial period ends, your payment method will be charged, and your subscription will begin automatically.
8.6. If you are charged after the free trial and cancel within 14 days of the first payment, you are eligible for a full refund under the money-back guarantee. To request a refund, you must cancel through your account dashboard or by contacting support within the 14-day period. After this period, the refund policy will no longer apply.
9. WARRANTIES AND LIABILITIES
9.1. The User warrants that the User Material is and will be original work and has not been and will not be copied wholly or substantially from any other work or material or any other source and that no part of the User Material shall: 9.1.1. Infringe any third-party Rights;
9.1.2. Contain anything defamatory, libellous, obscene, or otherwise unlawful;
9.1.3. Contain any viruses, Trojan horses, worms, time bombs, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data or personal information.
9.2. The User shall fully reimburse and defend Elevation online school from and against any damages, costs, and expenses suffered or incurred by Elevation online school or awarded by any court against Elevation online school as a result of or in connection with:
9.2.1. Any claim or action that the use by Elevation online school or Users of any User Material infringes the copyright or other intellectual property rights of a third party or breaches any applicable law or regulation;
9.2.2. Any other breach by the User of these Terms and Conditions.
9.3. Great care has been taken to ensure that the information available on this Website and Elevation online school is correct and error-free. From time to time, there may be errors of fact and/or grammatical, spelling, or typographical errors which we will use our reasonable endeavours to correct as soon as these are identified. We apologise for any errors or omissions that may have occurred. We cannot warrant that use of Elevation online school or the Website will be error-free or fit for purpose, timely, that defects will be corrected, or that the site or server that makes it available is free of viruses or bugs or represents the full functionality, accuracy, reliability of Elevation online school or the Website and we do not make any condition or warranty whatsoever, whether express or implied, relating to fitness for purpose or accuracy.
9.4. Save as expressly set out in these Terms and Conditions, we disclaim any liability to the User for Elevation online school and the Courses. This does not affect the User’s statutory rights as a consumer.
9.5. If we are found liable for any loss or damage to the user, our liability is limited to the amount the User or Payee has paid for the relevant Elevation online school Course.
9.6. We cannot accept any liability to the User for any loss, damage, or expense, whether direct or indirect, including any loss such as loss of profits or opportunity, howsoever arising.
9.7. Elevation online school and the Elevation online school Courses are provided on an “as is” basis and no condition, warranty, or guarantee is offered either to the User about the accuracy of the information provided. We cannot guarantee or warrant to a User that a Elevation online school Course is suitable for the User or a particular Student. The use of Elevation online school and the Elevation online school Courses provided is entirely at the User’s and Student’s own risk and we cannot be held liable for any loss, damage or injury suffered or incurred as a result.
9.8. Elevation online school does not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to the User or the User’s computer system via Elevation online school or our Website.
9.9. Elevation online school shall not be held liable for any failure or delay in delivering Elevation online school where such failure arises because of any act or omission which is outside our reasonable control such as an act of God or those of third parties.
9.10. Elevation online school has taken all reasonable steps to prevent internet fraud and ensure any data collected from the User is stored as securely and safely as possible. However, Elevation online school cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.
10. REFERRALS
10.1. This offer is open to an Active Payee. An Active Payee refers to a Payee who is actively subscribed to, and paying for, a Elevation online school course at the time of making the referral.
10.2. Under the terms of this offer, we will provide a Referral Bonus – 10% for, each “New Customer” referred to Elevation online school through the official referral system, once that New Customer becomes an Active Payee.
10.3. A New Customer is defined as a user who has never registered or subscribed to any Elevation online school courses before the referral. They must sign up for a course using the referral link or code provided by the Referrer, and subsequently become an Active Payee, for the Referrer to be eligible for the Referral Bonus.
10.4. There is no limit to the number of Referral Bonuses a Referrer can earn through this offer. A Referrer can earn a Referral Bonus for each valid referral, provided that each referred friend becomes an Active Payee as per the terms defined in this agreement.
10.5. The Referral Bonus will be delivered within 15 days of the Referee’s first payment being successfully received, provided the Referee has not requested a refund during this time period.
10.6. Payment of Referral Bonuses is due and payable only when the Referrer claims the Referral Bonus.
10.7. This offer cannot be used in conjunction with any other new customer promotion.
10.8. This referral scheme can only be used for personal, non-commercial purposes. The Referrer will be responsible for any taxes or charges that may arise due to the earning and payout of the Referral Bonus.
10.9. Elevation online school reserves the right to amend, withdraw or restrict this promotion at any time without notice, although this will not apply to users who have taken up the offer at the time of withdrawal.
10.10. The Referrer acknowledge that Elevation online school may, at its sole discretion, share the Referee’s first name with the Referrer or the Referrer’s first name with the Referee. If you do not want this information to be shared, please do not share your invitation code or link, and do not participate in the referral scheme.
10.11. Elevation online school is the sole arbiter of these rules and any other issue arising under this promotion.
11. MISCELLANEOUS
11.1. Elevation online school may subcontract any part or parts of Elevation online school from time to time and we may assign any part or parts of our rights under these Terms and Conditions without the User’s consent or any requirement to notify the User.
11.2. Elevation online school may alter or vary the Terms and Conditions at any time without notice to the User. Any updates or variations to the Terms and Conditions will be published on the Website.
11.3. This Agreement constitutes the entire agreement between the parties and supersedes all previous agreements, promises, assurances, conditions, warranties, representations, and understandings between them, whether written or oral, relating to its subject matter. Each party acknowledges that in entering into this Agreement it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance, or warranty (whether made innocently or negligently) that is not set out in this Agreement. Nothing in this clause shall limit or exclude any liability for fraud.
11.4. No one other than a party to this Agreement, their successors and permitted assignees, shall have any right to enforce any of its terms.
11.5. The User shall not assign or transfer or purport to assign or transfer any of its rights, liabilities, or obligations under this Agreement without the prior written consent of Elevation online school. Elevation online school may assign or transfer any of its rights, liabilities, or obligations under this Agreement.
11.6. No failure or delay by a party to exercise any right or remedy provided under this Agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
11.7. If for any reason any provision of this Agreement is found to be unenforceable, the remaining provisions of this Agreement shall continue to be valid to the fullest extent permitted by law.
12. NOTICES
12.1. Notice or other communication required to be given to Elevation online school under this Agreement shall be in writing and shall be sent by email to info@elevationschool.com.
12.2. This clause does not apply to the service of any proceedings or other documents in any legal action.
13. LAW
13.1. This Agreement, and any non-contractual rights or obligations arising out of or in connection with it or its subject matter, shall be governed by and construed by English law.
13.2. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to hear and determine or otherwise settle all claims, proceedings, suits, or actions (including arbitration) arising out of or in connection with this Agreement or its subject matter.
